Privacy Policy

At Itura Peru Exclusive Travel EIRL, Tax ID No. 20615643107, located in Cusco, we respect the privacy of our users and process their personal data in accordance with Law No. 29733—the Personal Data Protection Act—and its implementing regulations.

This policy explains how we collect, use, store, and protect the personal information you provide to us through our website [insert URL], social media, forms, messaging, and other contact channels.

1. Personal data we collect

We may collect, as appropriate to the service requested, the following data:

• Name and surname
• Email
• Phone number / WhatsApp
• Country of origin and city of residence
• Passport details (when required for bookings)
• Payment information (processed through secure gateways; we do not store full card details)

2. Purpose

We process your personal data to:

• Manage quotes, reservations and payments for tourist services.
• Provide care before, during and after the service.
• Send information about products, promotions or campaigns, only with your authorization.
• Comply with legal, regulatory and contractual obligations.
• Improve our services and user experience.

3. Consent

By providing your data through any of our channels, you grant your free, prior, informed, express and unequivocal consent for the processing of your information in accordance with this policy.

4. Storage and security measures

The data is stored on secure bases and reasonable technical, organizational and legal measures are applied to guarantee its confidentiality, integrity and availability, avoiding unauthorized access, loss or improper use.

5. ARCO rights of the owner

You can exercise your rights of Access, Rectification, Cancellation or Opposition (ARCO) at any time by sending a request to the email: infoituraperutravel@gmail.com. We will respond to your request within the deadlines established by current regulations.

6. Transfers and third parties

We do not share personal data with third parties, except:

• When necessary for the correct provision of the service (e.g. tour operators, hotels, transport).
• When there is a legal obligation or requirement from a competent authority.

In all cases, we require appropriate standards of confidentiality and security from said third parties.

7. Use of cookies

Our website may use cookies and similar technologies to improve navigation and analyze site usage. You can set your browser to reject them; However, this could affect some functionalities.

8. Data Retention

We will retain personal data only for as long as necessary to fulfill the purposes described or as required by applicable law.

9. Policy Modifications

We reserve the right to update this policy at any time. Any changes will be published on this page indicating the update date